• We have international shipping.
• Orders ship Monday-Friday.
• Some items within your order may ship separately. You will never be charged more for shipping and handling than what appears at checkout.
• Orders are typically shipped within 8-10 business days after receipt of order. However, longer shipping times may occur during holiday periods, office vacation shutdown, and extended international business activities. 
• We do provide shipping time estimations for all of our products. We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimations and we cannot guarantee an order to arrive by a specific time. We encourage you to ship all items to a permanent address in order to ensure a successful delivery.

For most shipments, when a PO Box is to be used for your receipt of your mail delivery, please supply a physical address, including the zip code / postal code for the physical address.

TRACKING

An email with tracking information will be sent to you once your order has shipped. You can also track your package here.

*If any damage during transit, Customers are eligible for return policy. 

If you have any questions regarding these policies, please email at info@baicaotea.store or call +1 (406)426 1096.